Text copied to clipboard!
Title
Text copied to clipboard!Assistant Manager of a Hair Salon
Description
Text copied to clipboard!
We are looking for an Assistant Manager of a Hair Salon to help oversee the daily operations of our vibrant and fast-paced salon. This role is ideal for someone with a passion for the beauty industry, strong leadership skills, and a customer-first mindset. The Assistant Manager will work closely with the Salon Manager to ensure smooth operations, high-quality customer service, and a positive work environment for all team members.
As the Assistant Manager, you will be responsible for supervising staff, managing appointments, handling customer inquiries and complaints, and ensuring that the salon maintains a clean, organized, and welcoming atmosphere. You will also assist in training new employees, monitoring inventory levels, and supporting marketing and promotional efforts.
This position requires excellent communication and interpersonal skills, as you will be interacting with clients, stylists, and vendors on a daily basis. You should be highly organized, detail-oriented, and capable of multitasking in a dynamic environment. A background in cosmetology or salon management is preferred, but not required.
The ideal candidate is a team player who can motivate others, solve problems efficiently, and contribute to the overall success of the salon. If you are enthusiastic about the beauty industry and ready to take the next step in your career, we encourage you to apply for this exciting opportunity.
Responsibilities
Text copied to clipboard!- Assist the Salon Manager in daily operations
- Supervise and support salon staff
- Ensure excellent customer service and client satisfaction
- Manage appointment scheduling and walk-in clients
- Handle customer complaints and resolve issues promptly
- Monitor inventory and order supplies as needed
- Train and onboard new employees
- Maintain cleanliness and organization of the salon
- Support marketing and promotional activities
- Ensure compliance with health and safety regulations
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a salon or customer service role
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Ability to multitask and work in a fast-paced environment
- Basic knowledge of salon services and products
- Proficiency with scheduling software and POS systems
- Flexibility to work evenings and weekends
- Problem-solving skills and a positive attitude
- Cosmetology license is a plus but not required
Potential interview questions
Text copied to clipboard!- Do you have previous experience working in a salon?
- How do you handle customer complaints?
- What leadership experience do you have?
- Are you comfortable working evenings and weekends?
- How do you prioritize tasks during busy periods?
- Do you have experience with salon scheduling software?
- Can you describe a time you resolved a team conflict?
- What motivates you to work in the beauty industry?
- How do you ensure a clean and safe salon environment?
- Are you currently licensed in cosmetology?
